Please read through the terms and conditions outlined below carefully before placing your order. This is a binding agreement between the Customer (“you”) and Etcetera Bridal (“Etcetera”) in relation to the purchase of the garment:
  1. Etcetera will order your dress with any custom changes required (if any) attached to this agreement.
  2. All alterations are independent of Etcetera, we will advise who to use but take no responsibility for changes made by a third party.
  3. Any additional alterations required to account for changes in your measurements (e.g. due to changing body weight or shape) will be at the customers cost.
  4. Payment will be made as specified below. All dresses and accessories purchased are non-refundable, non-exchangeable, and non-cancellable. Deposits are non-refundable under any circumstances.
  5. Etcetera accepts no responsibility or liability for the accuracy of measurements or any other information that you provide to Etcetera. You assume all responsibility for the accuracy of all measurements and information provided to Etcetera.
  6. Estimated Time of Arrival (ETA) will be 16 – 20 working weeks from the date when your deposit is confirmed. Working weeks exclude public holidays, such as Christmas and New Year. When orders are placed prior to major holidays (e.g. Christmas), there may be an additional 2 – 3 weeks delay.
  7. Etcetera will notify you using the contact details provided when your order is ready to be picked up.
  8. You agree to pay your outstanding balance (if any) within 12 weeks.
  9. Your dress can be stored with us for up to 12 months free of charge.
  10. “Perfectly Imperfect” sample sale dresses are sold as is, these samples can have imperfections such as marks, tears, pulls etc and are priced accordingly. Please check the sample carefully before purchasing as all repairs/cleaning will be at your expense.
  11. Nothing in this agreement is intended to have the effect of contracting out of the Consumer Guarantees Act 1993 except to the extent permitted by that Act and all provisions of this agreement will be read as modified to the extent necessary to give effect to that intention.